Diploma in Spa Management
Diploma in Spa Management
Duration 6 months
The Spa Manager's curriculum will include every aspect mentioned in the curriculum. A candidate for spa manager who also would want to train for spa treatments may accordingly do so by following the aforementioned process.
Certification is provided to only those students who successfully complete the curriculum after due assessment in 6 months time.
Curriculum for Spa Managers
- Basic Human Anatomy - Basics of Skeletal system, Basics of Muscular System, Basics of Cardiovascular System, Basics of Lymphatic System, Basics of Nervous System, Basics of Skin and Connective Tissues
- Spa Operations - Different Departments in a Spa and it's operations
- Spa Etiquette - Mannerisms & Behaviors acceptable in a Spa by a customer/patron, a Spa therapist and a Spa manager
- Spa Ethics & Values - Meaning and Importance of a Spa in the Society, Types of Spas, Mission & Vision of Spas, Human Values, Integration of Human Values & Business Values
- Spa Products - Different Types of Products used for Facial, Manicure, Pedicure, Body Polish /Scrub, Body Wrap, Kinds of oil for use on the body, Kinds of essential oil for the aroma & diffusers
- Spa Marketing - What & Why of Marketing, Marketing Mix with 7Ps of Marketing, SWOT Analysis, Concept of Branding, Concept of Retail, Channels / Platforms for Marketing,
- Guest Relations - Concept of Customer, Types of Customer, Customer Service, Basic Concept of Public Relations
- Employee Management - Basics of HRM, Staffing & Recruitment, Training & Development , Performance Appraisal, Employee Engagement & Welfare, Organization Structure, Types of Organization Culture